William Butler Yeats Essay examples -- English Literature Essays

William Butler Yeats One of Ireland's finest writers, William Butler Yeats served a long apprenticeship in the arts before his genius was fully developed. He did some of his greatest work after he was fifty. Yeats was born in Dublin, Ireland, on June 13, 1865. His father was a lawyer-turned-Irish painter. In 1867 the family followed him to London and settled in Bedford Park. In 1881 they returned to Dublin, where Yeats studied the Metropolitan School of Art. Yeats spent much time with his grandparents in County Sligo in northwestern Ireland. The scenery and folklore of this region greatly influenced Yeats' work. For a while he studied art, but during the 1890s he became active in London's literary life and helped found the Rhymers' Club. Yeats' early work was not especially Irish. Soon, however, he began to look to the ancient rituals and pagan beliefs of the land for his artistic inspiration. He tried to merge this interest with his aristocratic tastes to create an original Irish poetry and to establish his own identity. In 1896 Yeats met Lady Gregory, an aristocrat and playwright who shared his interest in Ireland's past, especially in its folklore. In 1899 they formed a literary society that was the predecessor of the Abbey Theatre. Among his plays were 'The Countess Cathleen' (1892) and 'Cathleen ni Houlihan' (1902), with Maud Gonne in the title role. In 1899 he proposed to her, but she refused to marry him. As a means of getting closer to Maud, Yeats later... William Butler Yeats Essay examples -- English Literature Essays William Butler Yeats One of Ireland's finest writers, William Butler Yeats served a long apprenticeship in the arts before his genius was fully developed. He did some of his greatest work after he was fifty. Yeats was born in Dublin, Ireland, on June 13, 1865. His father was a lawyer-turned-Irish painter. In 1867 the family followed him to London and settled in Bedford Park. In 1881 they returned to Dublin, where Yeats studied the Metropolitan School of Art. Yeats spent much time with his grandparents in County Sligo in northwestern Ireland. The scenery and folklore of this region greatly influenced Yeats' work. For a while he studied art, but during the 1890s he became active in London's literary life and helped found the Rhymers' Club. Yeats' early work was not especially Irish. Soon, however, he began to look to the ancient rituals and pagan beliefs of the land for his artistic inspiration. He tried to merge this interest with his aristocratic tastes to create an original Irish poetry and to establish his own identity. In 1896 Yeats met Lady Gregory, an aristocrat and playwright who shared his interest in Ireland's past, especially in its folklore. In 1899 they formed a literary society that was the predecessor of the Abbey Theatre. Among his plays were 'The Countess Cathleen' (1892) and 'Cathleen ni Houlihan' (1902), with Maud Gonne in the title role. In 1899 he proposed to her, but she refused to marry him. As a means of getting closer to Maud, Yeats later...

The Security Investigation

Part I. The availability of the personal computer or PC at every home and every office desktop, and the dawn of the Internet brought to focus not only the benefits derived from these technologies but abuse and to a greater extent, crimes as well. Suddenly, cybercrime is at an all time high and ways and means of detecting and making these criminal hackers pay became a forefront competence in information technology and law enforcement. One of the best deterrents to computer crime is to catch those who commit the dastardly acts (Solomon & Prosise, 2001)! Of all the types of criminal hackers, the worse is the â€Å"insider† – a current employee or a former â€Å"disgruntled employee† – since they are or were in a â€Å"trust relationship† with their employer, and they demeaned that trust by attacking the information systems of the company. When this type of crime, or cybercrime, occurs, the recourse is to call in computer forensics and incident response professionals to remedy the situation. Solomon et al. (2005) describes computer forensics as, â€Å"Computer investigation and analysis techniques that involve the identification, preservation, extraction, documentation, and interpretation of computer data to determine potential legal evidence.† Once there is a probable determination that a cybercrime was committed, the computer forensics and incident response experts follow a well-choreograph methodology to successfully document evidence and prosecute a cybercrime. Robbins (2002) lists down the basic but critical procedures to computer forensics: 1.Protect the subject computer system during the forensic examination from any possible alteration, damage, data corruption, or virus introduction; 2.Discover all files on the subject system including existing normal files, deleted yet remaining files, hidden files, password-protected files, and encrypted files; 3.Recover as much as possible all of discovered deleted files; 4.Reveal to the extent possible the contents of hidden files as well as temporary or swap files used by both the application programs and the operating system; 5.Access, if possible and if legally appropriate, the contents of protected or encrypted files; 6.Analyze all possibly relevant data found in special and typically inaccessible areas of a disk including but not limited to the ‘unallocated' space on a disk, as well as ‘slack' space in a file; 7.Print an overall analysis of the subject computer system, including listing of all possibly relevant files and discovered file data, then provide an opinion of the system layout, the file structures discovered, any discovered data and authorship information, any attempts to hide, delete, protect, encrypt information, and anything else that has been discovered and appears to be relevant to the overall computer system examination; and 8.Provide expert consultation and/or testimony, as required. While the experts are doing the investigation, it is important to liaise and coordinate, depending upon the legal parameters of the crime, with local or federal cybercrime units. In some states in the U.S., it is a federal crime not to report computer crimes and soon, reporting of cybercrimes will be federally mandated. But the key point in cybercrime investigation is ensuring that the evidence gathered will stand up to legal scrutiny. Part II. A common story heard about cybercrimes is the use of â€Å"social engineering techniques.† Social engineering basically is playing the â€Å"con man† to elicit information from gullible or unknowing victims. A Help Desk employee for example can call a secretary and ask for her password since he needs it to diagnose her PC remotely. Since there is a â€Å"trust relationship† already, the secretary gives her PC password. The Help Desk employee then accessed the secretary's PC and downloaded confidential memos and reports. He then sells these documents to competitors and the competitors ended up gaining advantage on the Help Desk employee's company because they already have insider information. A case like this could have been prevented if the company, or even any government agency, had good security policies in place. Part of the security policies would have been user education training and if the user's had been properly trained, they would have known that nobody needs to know their passwords but themselves. In securing the information systems, the baseline or starting point is having good security policies in place and these policies should and must be based on globally accepted standards and industry best practices. The ISO 17799 or Code of Practice for Information Security Management (ISO/IEC, 2005) is always one of the best standards to adapt whether small, medium or large enterprises – even government agencies for that matter! Shaurette (2002) stated that, â€Å"Information security is not just about technological controls. Security cannot be achieved solely through the application of software or hardware. Any attempt to implement technology controls without considering the cultural and social attitudes of the corporation is a formula for disaster.† Once this has been taken into mind, mitigation of risks to the information systems will be achieved and prevention of cybercrimes, whether from malicious insiders or external criminal hackers, will be tempered.

Mental Health Counseling

Professional competence among practicing mental health counselors has not been resolved yet whether it is attained through a licensure or higher educational training of this field.   As per many researches that have been conducted, it takes a lot of training and experience before one could get competence.   Besides, counseling a person with a mental health problem requires adequacy and expertise because irrelevant referral may result to a more aggravated condition on the part of the patient.   Thus, the issue of competence among mental health counselor requires a more rigid consideration for comprehensive trainings designed to develop competency. Professional competency is not acquired easily after four years of education in college nor if someone practicing it finds counseling a less difficult one.   Even highly experienced therapist may also seek professional help or doubt their abilities as counselors according to Gerald Corey, Marianne Schneider Corey and Patrick Callanan (p. 315).   This is why; many experts recommend a kind of training for these counselors in order to meet criteria of a competent counselor especially in dealing with mental health problem. There are practical ways in approaching difficult cases that requires good judgment.   In the first place, a counselor must identify whether he can do something about the problem, and refer that client to another therapist long before the allotted sessions end and not at the last day of therapy.   This only annoys the client and causes him to be disappointed further because of irresponsible referral. Based on the common issues observed in counseling sessions, the therapist must understand two factors that may contribute to his effectiveness: his judgment of the case and adequate training. Personal judgment of the case involves how a counselor evaluates the case and his own capability to handle it.   This also engages whether the case needs referral and when or how to communicate that to the client.   Referral is the last option when all the possible resources have been used up or exhausted. Training on other hand, is one basic component of competence.   Training must be comprehensive and organized in terms of selection of trainees, content, and best approaches to ensure desired results (Corey, Corey & Callanan, p. 319).   Meanwhile, the kind of training to obtain licensure is under the jurisdiction of the accreditation committee; however, in most cases, licensure is given to those who obtained degree of psychology in college.   Here, the necessary trainings to develop a student are incorporated in the curriculum.   Generally, hands-on training is the transition point of students to have him acquire knowledge and skills. The content of a training program should be structured around a specific theoretical orientation that revolves around challenges as seen by concerned groups such as schools and practicing practitioners. Corey, et.al. pointed out that content must be objective and practical enough to offer students a variety of therapeutic techniques and strategies that can be applied to variety of problems (p. 332).   Training program then must provide theoretical explanation to given problems in order to help them formulate rationale for every situation. Professional licensing may indicate that a person is competent as long as a comprehensive program is offered to students by the school and licensing department of the government.   – stated, â€Å"Licensing examination generally contains a written component which may be supplemented by oral examination or practicum exam (patient diagnosis or counseling).   These examination are commonly written or administered by the state board which also provides for scoring them and determines what â€Å"passing† scores are (p. 132). Also, on the part of the school, â€Å"The supervision work experience or practicum is meant to ensure that during the initial years of practice, the professional has the guidance necessary to deal with the complexities of practice.   It is a transition period between the intense supervision that is supposed to be part of academic training (p. 132). Work Cited Corey, G., Corey, M., & Callanan, P. Issues and Ethics in the Helping Professions 7th Edition. Smith, S. & Meyer, R. 1987.   Law, Behavior, and Mental Health: Policy and Practice. USA: NYU Press.      

What do Recruiters Want in a Resume Answers within…

What do Recruiters Want in a Resume Answers within†¦ Last week I heard from one of my clients who was offered a new job. When she got the offer, the hiring manager told her that when they saw her resume, they just *had* to find out who the person was behind this unusually crafted document! Interestingly, she had gotten less positive feedback from some other people. Yet she stuck with her slightly unconventional resume and it led her to a great job. A Sea of Opinions Perhaps what drives job seekers crazy more than anything else is that if they ask 7 people to review their resume, they will get 7 different opinions about what is working and not working about the document. This state of affairs is challenging for me as a resume writer too: no matter how great I think a resume is, there will always be someone who disagrees with at least something about it. In an attempt to set the record straight, and to debunk the rumors and folklore that abound in conversation about resume writing, Career Directors International recently conducted a survey of recruiters, human resource professionals and hiring authorities: Global Hiring Trends 2012 I encourage you to read the entire report if you can. It is a quick read, full of illustrative graphs and charts. To give you an idea of what’s in there, I am highlighting some of the most salient results here. The Truth about Page Limits! A question that comes up extremely frequently with job seekers is whether their resume can be more than one page- or more than two pages. During my Top 10 Ways to Make Resume Writing FUN webinar on July 12, someone asked whether his resume could be automatically rejected by a company simply for breaking the 2-page barrier. I am happy to report that these fears are for the most part unfounded. Page Preferences for Executive Resumes In the survey, 37% of respondents stated that â€Å"length is not an issue as long as the resume provides the right data to make decisions†- and 8% actually preferred a 3-page resume, vs. 6% who preferred a 1-pager! (Only 34% preferred a 2-page resume.) Perhaps most important, 58% of respondents stated that they would NOT penalize an executive candidate for having a resume that did not meet their preferences (only 5% stated they would do so). Here’s a surprise to me: Several respondents stated that 5 pages was the maximum length they would read! Did you hear that, ladies and gentlemen? A 5-page resume! I think this reality check is a good one for any executives attempting to squeeze their resume onto 2 pages. Clearly it is more important to include essential information such as achievements and experiences than to meet some mythical page requirement. A hard-hitting resume with a compelling message about what the executive will do for a company will almost always be read, regardless of length. Page Preferences for Non-Executive Resumes When it comes to non-executive resumes, there is a higher preference for 2-page resumes, at 37%, and a lower percentage of respondents who didn’t have a preference (21%). One-page resumes were preferred by 21% of respondents for non-executive resumes, and only 6% preferred a 3-page resume. I’m putting my money on the 2-page resume for non-execs! Conclusion on the page length issue: It’s not size that matters- it’s content! A hefty 54% of respondents said the length would not really matter if the resume were well-written and highly focused. As one respondent stated, â€Å"As long as the person has a reason for several pages and I can find value in what is written, I don’t care. However, if the rà ©sumà © is filled with nothing but job duties on 80 separate lines, it is a waste of space and my time.† (The same could be said of a 1-page resume that doesn’t deliver the goods.) Resume Format and Design Format and design questions rank high on jobseekers’ question lists. The question that most interested me was about graphs and charts on resumes. Surprisingly, 33% of respondents still have not received a resume with a chart or a graph. 24% of those who had seen charts and graphs found them helpful or very helpful, while 22% found them distracting. These results are rather inconclusive but indicate to me that if you work in a conservative industry it might be best to stick to the tried and true bullet format; in more innovative industries I think charts and graphs can be a great fresh approach. Also for someone climbing the ladder within the same company, charts and graphs might be very effective. I was also intrigued by the response to rumors that some recruiters and hiring managers never click live links because of the possibility of viruses. The results of this survey tell a different story. Although 17% of respondents never click on links, 62% of reported that they sometimes or always click on hyperlinks when provided. Regarding format, the survey found that Word (.doc or .docx) is the preferred format for receiving resumes by far, although 23% preferred PDFs. Tooting Your Horn I have begun to include testimonials on almost every resume. Should you put them on yours? Although 41% of respondents said testimonials would not influence their decision positively, 29% stated they would. To me that’s enough support to continue my practice of including testimonials when space allows. I’d rather have someone else sing my clients’ praises than have the clients toot their own horns. You might want to find a quotable quote for your own resume as well. No Rules What this survey brought home for me is that there are no hard and fast rules of resume writing. However, if you focus on communicating your skills and accomplishments honestly and professionally, in a way that matches who you are, I figure you can’t go wrong. Sure, as my client found out, there are multiple opinions out there and there is no way you will please everyone. But in the end, you only need to impress one person: the one who hires you. Do you want professional resume writing services to make sure you make the right impression? The Essay Expert’s Resume and Cover Letter Services will turn your resume into gold.

Catholic Art verse Protestant Art essays

Catholic Art verse Protestant Art essays In this essay I am going to show the differences and similarities between Catholic and Protestant art works. I am first going to give a brief background into the history of the time. I am going to explain how the Protestant movement started and how it effected the art works of the relevant countries. I am going to show that the conflict between the two religions created war and social unrest between countries. I am then going to show the differences and similarities between the two. I will then use examples of art works from Vermeer, Rembrandt, Caravaggio and Rubens to show the differences and similarities. At the beginning of the 16th Century, there was a group of people who broke away from the Catholic Church. They were led by Martin Luther, and the group which broke away was called the Protestants. The Protestant group challenged the workings of the Catholic Church - they believed that if a person wanted to speak to God, they did not have to go and speak to a priest, to have what they wanted said to God. The Protestants believed that the Catholic Church had been taking an unfair advantage of the people. The Catholic Church at this point in time was losing members to the Protestant movement. They were not pleased with this. They tried in all their power to get people back to the church. One of the main ways that they tried to get people back was through the art. They had work that was bold and striking, it caught the imagination of the viewer. It awed them, tried to get them to belong to the Catholic Church. During this time in history, the Kings and Queens of countries where very religious. They were either Catholic or Protestant in faith. In these specific countries the art work of the chosen faith was supported and even promoted. Hence, the Catholic faith was based around the countries of Spain and Italy. The Protestant faith was based around the Netherlands and Germany. Due to...

Animal Farm By George Orwell

Animal Farm By George Orwell Essay Animal Farm by George OrwellCharacters, items, and events found in George Orwells book, Animal Farm, can be compared to similar characters, items, and events found in Marxism and the 1917 Russian Revolution. This comparison will be shown by using the symbolism that is in the book with similarities found in the Russian Revolution. Old Major was a prized-boar that belonged to Farmer Jones. The fact that Old Major is himself a boar was to signify that radical change and revolution are, themselves, boring in the eyes of the proletariat (represented by the other barnyard animals), who are more prone to worrying about work and survival in their everyday life. Old Major gave many speeches to the farm animals about hope and the future. He is the main animal who got the rebellion started even though he died before it actually began. Old Majors role compares to Lenin and Marx whose ideas were to lead to the communist revolution. Animal Farm is a criticism of Karl Marx, as well as a novel perpe tuating his convictions of democratic Socialism. (Zwerdling, 20). Lenin became leader and teacher of the working class in Russia, and their determination to struggle against capitalism. Like Old Major, Lenin and Marx wrote essays and gave speeches to the working class poor. The working class in Russia, as compared with the barnyard animals in Animal Farm, were a laboring class of people that received low wages for their work. Like the animals in the farm yard, the people is Russia thought there would be no oppression in a new society because the working class people (or animals) would own all the riches and hold all the power. (Golubeva and Gellerstein 168). Another character represented in the book is Farmer Jones. He represents the symbol of the Czar Nicholas in Russia who treated his people like Farmer Jones treated his animals. The animal rebellion on the farm was started because Farmer Jones was a drunk who never took care of the animals and who came home one night, left the ga te open and the animals rebelled. Czar Nicholas was a very weak man who treated his people similar to how Farmer Jones treated his animals. The Czar made his working class people very mad with the way he wielded his authority and preached all the time, and the people suffered and finally demanded reform by rebelling. The Czar said ?The law will henceforward be respected and obeyed not only by the nation but also the authority that rules it and that the law would stand above the changing views of the individual instruments of the supreme power.? (Pares 420). The animal Napoleon can be compared as a character representing Stalin in Russia. Both were very mean looking, didnt talk very much but always got what they wanted through force. In one part of the book Napoleon charged the dogs on Snowball, another animal. Stalin became the Soviet Leader after the death of Lenin. He was underestimated by his opponents who always became his victims, and he had one of the most ruthless, regimes i n history. In was not till very many years later that the world found out about the many deaths that Stalin created in Russia during the Revolution. For almost 50 years the world thought that the Nazis had done the killing in Russia, when in fact it was Stalin. (Imse 2). The last characters that are symbolic of each other are the animal Snowball with the Russian leader Trotsky. Snowball was very enthusiastic and was a leader who organized the defense of the farm. He gave speeches and instructions but was not very beneficial. All the other animals liked him, but he was outsmarted by Napoleon. Trotsky and Stalins relationship was very much like Snowballs and Napoleons. Trotsky organized the Red Army and gave speeches and everyone in Russia thought he would win power over Stalin. After Lenins death Trotsky lost all his power to Stalin and was expelled from the communist party. He was at one time considered the second most powerful man in Russia. (Trotsky? Comptons 290). Besides charact ers there are many items that can be compared as symbols in the book and in Russia. The whip that Napoleon used in the farmyard to wield power can be compared to the power that Stalin used on the Russians. Napoleon carried a whip in his trotter. Stalin used his power to starve the Russian people and to have Lenin arrested. Stalins main goal was to maximize his personal power. (?Stalin,? Britannia 576). Stalin ?whipped? his people into shape by collectivizing agriculture, by police terror, and by destroying remnants of individual prosperity. He also led the Soviet Union into the nuclear age (Clarkson 442). Propaganda is another item that was used in the Russian revolution. It can be compared to Squealer in Animal Farm. Squealer brainwashed (a form of propaganda) the barnyard animals into believing that they did not like apples and milk, while he and Napoleon were stealing the food for themselves. In Russia, the Bolsheviks carried out propaganda on the people by passing out leaflets a nd putting stories in the newspapers that were not true. They told workers, soldiers, and peasants to not trust their own hands and to take away land from the landowners. (Golubeva and Gellerstein 80). Another item that is similar in both Animal Farm and Russia are the dogs and the secret police. Napoleon trained his dogs when they were puppies to guard him and to obey his every command. They chased Snowball away. Stalin trained his secret police to do his bidding whenever he issued an order. Stalin had his secret police kill between 60,000 to 70,000 people. These police were called the Checka and the graves filled with bodies stacked upon each other with bullets in each skull were found many years later. (Imse, C2). Another symbolism that exists in the book and in Russia is a similarity to events that took place. The windmill that is present in Animal Farm can be compared with the growth of industry in Russia or the Industrial Revolution. Snowball first introduced the windmill conc ept to the farm but Napoleon disagreed with him and had the dogs chase him away. Napoleon then presented the windmill as a good idea and the animals were presented with hope that things would get better on the farm. When it blew down, Napoleon blamed it on Snowball. Napoleon thought that if he could keep the barnyard animals busy all the time replacing the windmill that they would not realize how bad their living conditions were, and he could blame the destruction all the time on Snowball. The windmill is the only thing that was holding the animals together as a unit. In Russia the growth of factory and industry was very depressing but depended on the obligatory labor of serfs. Russia hoped that by keeping the serfs working all the time and promising them a better world that they would not realize how bad their living conditions were. The Industrialists were pressing their own constitutional demands. (Clarkson 352). None of the social classes were fighting each other because there w ere no classes left. What Russia got working was to make the people think that the prospect of loss of potential improvements in conditions of life of the here and now, could only be attained by stimulating labor to unprecedented efforts. The last event that was similar in the book and in Russia was the animal rebellion on the farm and the Russian Revolution of 1917. Farmer Jones was drunk a lot and would forget to feed the animals on the farm. The withholding of this food is what finally forced the animals on the farm to rebel against Farmer Jones. In Russia, there were many food shortages which caused the people to demonstrate and then the Russian soldiers refused to suppress them and the leaders demanded that Nicholas transfer his power to parliamentary government because everything was getting out of control. Soviet workers and soldiers formed a special committee and established a government. The same day the emperor abdicated. (?Russian Revolution,? Grolier npa). This actually backfired in Russia and the war continued and the people still starved. Many lessons can be learned by reading Animal Farm that can help countries and governments around the world from making mistakes in wielding their power against their people. If a population is suppressed and not allowed to accumulate things for themselves then an overthrow of the government that is suppressing them will be the result. WORKS CITEDClarkson, Jesse. A History of Russia. New York: Random House, 1969. Golubeva, T. and L. Gellerstein. Early Russia The Russie. Moscos, Press Agency Publishing House, 1976. Imse, Ann. Mass Grave Seen as Evidence of Massecure by Stalins Police. ?Hunstsville Times, 13, August. 1990. Orwell, George. Animal Farm. Signet 50th Anniversary Edition, Harcourt Brace Company, 1996. Pares, Sir Bernard. The Fall of the Russian Monarchy. New York: A division of Random House, 1939. ?Russian Revolution of 1917.? Grolier Electronic Publishing, Inc. 1992 ed. ?Stalin, Joseph.? Encyclopedi a Britannica. 1917 ed. READ: Mahatma gandhi Essay

Operations Management at Superior Maintenance Services Case Study

Operations Management at Superior Maintenance Services - Case Study Example Through the help of the government agency for technical education and skills development it has developed a manpower training programmeand is considered industry partner for skills development in this sector. With its widespread popularity and good reputation, it has recently diversified its offerings to include marketing and distribution of other organisation's products through joint venture agreements, such as those for restroom odourcounteractant dispensers, floor mats, electronic air cleaners, waterfree urinals, air fresheners, liquid soap dispensers, and rent-a plant services. Business operations at SMS include massive recruitment of potential workers, manpower training, client sourcing, client servicing, manpower deployment and deployed manpower monitoring and supervision, and customer accounting. A full time staff of 30 employees handle administrative services such as accounting and finance, personnel administration, recruitment, marketing and sales, and accounts management through regular coordination by account officers with clients as well as deployed personnel at client premises. According to Slack et al (2004), there are five operations performance objectives: speed, quality, flexibility, dependability or reliability, and efficiency, which includes cost-effectiveness. Speed is the length of time to serve customer orders for products or services, from the moment a customer order is placed up to the time a product or service is delivered. The performance objective of speed is to lessen this length of time. At SMS, speed is a very important objective because normally, a client requests for janitorial or manpower services because of a present and usually urgent need. The ability to serve such requests speedily is critical, otherwise the client may opt to place the order with a competing service provider. To help assure a ready supply of manpower for deployment purposes, continuous recruitment and training is conducted by SMS. Qualified recruits are immediately asked to undergo training to prepare them for immediate deployment as soon as assignments are confirme d with the client. Trainees pay a minimal fee for to cover the cost of materials used during training, consisting of reading materials. At times, some qualified personnel have already joined another organisation. But sine, the manpower pool is large, service delivery times are maintained. The cost of recruitment and training are borne by the company as part of its operating expenses. Quality is the degree to which products and services meet the specifications promised by the organisation to its customers. And to achieve a high and consistent quality, a set of standard procedures must be stringently followed to ensure quality service as well as high-quality products manufactured. In terms of quality service delivery, SMS ensures that the workers it deploys are sufficiently skilled and qualified to perform the services they have to deliver by making them undergo the standard training which is a combination of lectures, demonstrations and hands-on drills and exercises. Moreover, since SMS manufactures its own cleaning solutions, equipment and materials, it has